FAQs

Frequently Asked Questions

Compression & product

What does graduated compression do?
Graduated compression applies controlled pressure that's strongest at the furthest point from your heart (ankle/wrist) and decreases up the limb. This improves blood flow, reduces muscle oscillation and accelerates recovery. Read our full guide here.

What's the difference between P1 Elite, P1 Race and P1 Ultra?
P1 Elite is our flagship range: 15-20 mmHg medical-grade graduated compression for daily training and racing. P1 Race adds race-day features like internal drawcord and gel pockets. P1 Ultra is our premium tier combining the best of both with enhanced fabric and construction.

What compression level should I choose?
15-20 mmHg (Elite/Race/Ultra shorts and tights) is ideal for training, racing and recovery for most athletes. 25-30 mmHg (Race Socks) is firm compression for race day and high-intensity sessions.

Can I wear compression all day?
Yes. Our compression is designed for all-day comfort. Just don't sleep in it; your body needs unrestricted circulation overnight.

Sizing & fit

How should compression fit?
Snug but not painful. You should feel firm support without restriction. Check our Size Guide.

What if I'm between sizes?
Size down for more compression, take your normal size for a more relaxed fit.

Do you offer tall or short inseams?
Yes. Our P1 Elite Tights come in short (SS, MS) and tall (MT, LT) options. Check the product page for available sizes.

Orders & shipping

When will my order ship?
Orders before 2pm GMT Monday-Friday ship the same day. See our Shipping page.

Can I modify or cancel my order?
Once submitted, orders can't usually be changed because they enter our automated fulfilment system. Contact us immediately if you need help. We'll do what we can.

How do I track my order?
You'll receive a tracking link via email. Visit our Track Your Order page.

What happens if my product arrives damaged?
Contact us within 48 hours with photos. We'll arrange a replacement or full refund.

Returns

What's your returns policy?
30-day free returns on unworn items with tags attached. Full details on our Returns page.

How long do refunds take?
5-7 working days from when we receive your return, then 5-10 days for your bank to process.

Care & durability

How do I wash my compression gear?
Cold machine wash inside out with similar colours. Mild detergent only. Line dry in shade. Do not tumble dry, wring, dry clean, bleach or iron.

How long does compression last?
Our circular knit fabric and dope-dyed yarns are engineered to maintain compression integrity through hundreds of washes: 2-3 years of regular use is typical.

Stock & coming soon

Why are products showing as 'Coming Soon'?
Our first UK shipment arrives in April 2026. Pre-order is not yet available. Products will become purchasable as soon as stock lands.

Can I get notified when a product is back in stock?
Yes. Click 'Notify me' on any product page and we'll email you the moment it's available.

Still got a question?

Get in touch. We typically respond within 24 hours.